Refund policy

Returns & Exchanges

We want you to love your Habits. If something isn't right, you have 14 days from delivery to start a return or exchange.

What can be returned

  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Items marked Final Sale on the product page can't be returned or exchanged.

Exchanges and store credit (free)

Need a different size? Exchanges are on us. We'll email you a prepaid return label and ship your new size once your return is on its way. If the size you want is sold out, we'll issue store credit or a refund instead. You can also choose store credit for the full amount, with a free return label.

Refunds

Prefer your money back? Refunds go to your original payment method within 5 to 7 business days after we receive and inspect your return. The cost of the return label is deducted from your refund. Original shipping charges are non-refundable.

Damaged, defective, or wrong item

If your order arrives damaged, defective, or incorrect, email us within 14 days of delivery with your order number and photos. We'll cover return shipping and send a replacement or a full refund.

How to start a return

Email sales@habitscollegiate.com with your order number, the item(s), and whether you'd like an exchange, store credit, or refund. We'll reply with your label and instructions. Returns sent back without approval can't be accepted.

A note on fit

Our fleece runs slightly oversized. Check the fit note in each product description before you order.